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  • United Kingdom
  • Polo Ralph Lauren

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    Shipping & Returns

    We are committed to your complete satisfaction. If you are not satisfied with our products, we will be happy to accept a return.

    Return

    If you are not completely satisfied or if there is a difference with your order , please retain all documentation and packaging and contact us immediately by sending an e- mail or in online . We will then provide you with further instructions.

    1. We only allow a complete refund for items that have problems caused by us.

    2. If for any reason you need to change the size , color, or the refund is under the reason of "Unlike ", it the cost of delivery will be deducted from the total product price.

    Exchanges

    1. We accept exchanges for a different size or color within 15 days of the original date of shipment of the order. Please contact us with your order number and our customer service will help you . If you would like to exchange items to a different style, you would have to return your items for a refund (as per Return policy) and place a new order for the style you prefer

    2. We do not cover the shipping costs of exchanges, you will be responsible for the return postage and for the shipping and handling of shipping the exchanged items back to you . We recommend that you add tracking and insurance when sending items to us for your own protection , as we can not be responsible for lost shipments. Shipping and handling charges are non-refundable .